faq

FAQ

OEM and customization accepted. Please send your drawings, pictures, CAD files or ther info to our email (info@yako-hw.com) for confirmation.

Yes, we could customize logo and package for you. Please share your brand name or logo to info@yako-hw.com. And we will contact you for following business.

Door handles, door hinges, door locks, door stoppers and so on. You could click each to look for something you are interested in.

Yes, we have created our online catalog both in QR code and pdf version. It would be our pleasure to share you through mail or WhatsApp. If you are interested in any of our products, we will be much willing to share you more info and highly appreciated for your inquiry.

You could send email to info@yako-hw.com. We will contact you as soon as possible.

Yes, we have established our account on Twitter, Instagram, Facebook, YouTube and other social medium. You could follow and send messages there via searching our brand.

We could send the goods by express, sea, railway and air according to your requirements. And we could help you for door to door delivery that you don't need to finish custom clearance by yourself.

Usually under EXW for trade term. But we could also accept FOB, CFR, CIF, DDP and others as long as you require. As for the payment terms, our usual practice is by T/T but L/C also acceptable. Credit card, Paypal, Apple Pay and Google Pay are welcomed.

In most cases, the delivery time will be 25-35 days but we will make it as soon as possible.